It's times like this, that I ponder what I haven't put my energy into, that in retrospect, might have been beneficial both to me, and my fellow man. Right now, I'm lamenting that I haven't put more time into building up this blog, to something that more people would look forward to coming and reading. Because, I have been doing something since the "Stimulus" Bill was passed, that has seemed to me to be very effective, judging by the reactions that I've gotten from the various callers. I've been having a bit of fun with it, in that perverse way one sometimes does, when things seem bleak, and a little bit of fun can soothe the savaged soul.
Since then, what I have been doing, is deliberately NOT donating money to Republican organizations. I have donated my political money, mostly to the Republican side for some years now, because I perceived that their agenda was more in line with my own thoughts on governance. It hasn't really been a lot. A few hundreds of dollars a year on average. But, it has been enough that I get maybe two or three soliciting calls a week from various organizations, such as the RNC, GOPAC, College Republicans, and the like.... and maybe two or three a day, around election times.
Now the way I have been going about "not" donating, is what I think has engendered a tiny window of opportunity to at least feel heard, if maybe in fact, not making much difference overall. It's satisfying emotionally at least, to have some young enthusiastic political phone worker, pause for a moment and actually listen to what I have to say.
At any rate, the typical call goes something like this. I answer with a bright cheery hello, and politely listen to the entire pitch, supplying the "yup!s" and "uh-huhs" where appropriate. This allows the person to really feel like they have a potential live one...maybe even one in the bag! Then when the big question comes along....salespeople call this the "close"....I again "cheerfully", simply say "No." Then I shut up and wait for them to think for a second or two....which thus far, they always do, because at that point in the script, they have learned that people always either donate, or raise some objection...which they have been carefully coached to answer smoothly and adroitly, usually be attempting a down-sell for a smaller amount.
That second or two pause, is what is known as a rapport break, in some circles. And it is quite deliberate, on my part. The effect of a rapport break...with anyone, not just phone solicitors....is to induce a bit of confusion, where the person seeks to re-establish the rapport that they were enjoying just a fraction of a moment before. People are uncomfortable when they are thrown something unexpected. They search internally, to return to a path that they know, and feel sure-footed on.
What happens next, is usually one of two things. They either assume that the lack of further information means that it was that the amount asked for was too high, and go to the down-sell immediately...thereby getting back on the track they are used to. Or, they ask for more information in some way. I've yet to have one simply say thank-you and hang up, at that point. If they go immediately to the down-sell, I simply do the same thing again. I cheerfully reply "No.", in a tone that implies there is is an answer, and they simply haven't guessed it yet, but still give them no further information. Imagine asking someone a riddle, that they make guesses at, but which they have not yet gotten the right answer to. The "no" starts out in a low tone, and lilts to a higher tone as you draw out the syllable. Like that. I wait for them to ask.
That's important. Waiting for someone to ask. It means that they will actually listen to your reply. In this context, it even means they are curious to know why, because most people simply hate not knowing something, that they believe they understand already. And trust me on this, all phone solicitors believe they've heard it all. At his point, you have actually pierced the cognitive barriers of a professional persuader, and now you have something they want...something to fill that gap in their model.
Finally, once they have asked, I tell them. Now reading about it, it may seem complicated...or even a little bit cruel to some folks. But, I assure you, nothing could be further from the truth. It's quite easy in practice. You just have to say "No." one or two times, in a way that elicits their receptivity. You don't feel like the server is being cruel to you when they ask you if you'd like appetizers or dessert do you? Of course not. They are simply exploring your receptivity...and maybe enticing you a bit with the reasonable tools of the trade. No big deal. Heck, political donations don't even make you fat!
I tell them that I have abandoned the Republican Party, because three Senators.....Specter, Snow and Collins....crossed party lines to vote for the Stimulus Package. Ideally, at this point, they will object that it didn't matter anyway, as it was going to pass regardless. If they don't object, (notice how this sales call is going now...who is parrying objections?) then I simply continue with my reasoning, and supply that fact, myself.
"If the Republicans can't even stand up on their hind legs when there is nothing at stake, how can I expect them to stand up when it matters? So, I've abandoned them. They were counting on me to support them before, which I did. I was counting on them to support my interests, and they have let me down. Since it is obvious to me, that simply telling them what I want isn't good enough, I am doing the only thing in my power that has any chance at all to have an effect. I'm hitting them in the wallet. I'm boycotting them, until such time as they get their house (and Senate) in order. I realize that they aren't going to miss my fifty bucks all that much. But, if enough people stop donating, and even a few take the time to tell them why......"
"And I hope that if you (Mr. earnest phone donation solicitor) have any way to report why people aren't giving, you will do that. Because I know that it's got to be tough for you to listen to people's anger all day, on this job. I mean, I'm not mad at you, in the least. You don't make those kinds of decisions. You are just doing a job that is not only meaningful, in terms of the direction of our country, but it is being made much harder by our own leaders too. I sympathize with you in this, and I want you to know that I don't think I could even do it. So, thank-you for that! I hope enough stuff like this filters up so that our leaders can start supporting you better too."
Now notice that I am doing something here. I'm regaining that rapport with the person I'm talking to. I'm giving them an out. I'm on their side now. Which means they are on my side. I'm not mad at them, and they are not mad at me. We share a common goal, of building a better party.
"So, when the Republican Party either gets their people in line, or tosses them out of the party, since it does no good to have back-stabbers in it anyway...especially since the numbers are so far out of whack already, and as you said, it doesn't even matter...I'll start donating again."
All this may indeed be hubris on my part. It may be that not a single one of those folks have passed on any of the information I gave them, about my dissatisfaction. I see though, that Michael Steele has resigned. And I see that Arlen Specter has changed his support for Card Check. I have no way of knowing if my little protest had anything at all to do with this. I'd like to think so. I'd like to think that there are at least a few hundreds or thousands of people who have sent a similar message, that maybe that is what is making a difference. But, even if I'm tilting at windmills, I'm having fun doing it. And while the Man of La Mancha may not be remembered as a hero, I think everyone has a least a soft spot for him in their heart. I pursue even my folly with gusto!
Oh yeah. I mentioned "Carrots" in my post title. Carrots are at least as important as sticks, in changing human behavior.
I'm now pursuing a new phase of my protest. The next call I get, will be to inform the person that I am donating 2 five dollar contributions, on the condition that they let someone higher up, know in some fashion, that one is for Michael Steele resigning, and one is for Senator Specter changing on his prior support for Card Check. I will get that person to promise to do that, and tell them that I will take them at their word.
Now I don't know if you dear (read: "rare") reader, have anything that you do, simply for the feeling of satisfaction it gives you to stand on your principles, even though you know that most people will never even notice. But, if you like to enjoy yourself a litle bit, in times like these....rather than just laying back and taking it....please feel free to add this little pinprick to your toolbox. Who knows? Maybe with enough of us pricking the elephant, he will decide it's time to mosey back to where he won't step on us.
C'mon Sancho. Let's go see if we can knock the corner off another of those big-a** propellers!
Dreaming the impossible dream....